The map, not the keys
A useful continuity plan identifies where lawful instructions and authoritative records are kept. It does not need passwords, PINs, safe combinations, recovery codes, private keys, or complete account numbers.
Vault & Ledger follows a simple principle: collect enough structured information to create continuity, while deliberately leaving high-risk credentials and complete identifiers outside the platform.
A useful continuity plan identifies where lawful instructions and authoritative records are kept. It does not need passwords, PINs, safe combinations, recovery codes, private keys, or complete account numbers.
Protected Owner, Staff, Admin, and Client areas require password authentication and a verified authenticator factor before continuity information can be accessed.
Portal access is separated by role. Clients, Staff, Admins, and the Owner receive different capabilities, and inactive identities are blocked rather than silently routed elsewhere.
Household data and private files are protected by database and storage access policies in addition to application-level route checks.
Operational activity, updates, important access changes, and integration events are recorded to support review and investigation.
Email is used for notifications and safe client communication—not as a replacement for the private portal or as a channel for sending continuity-plan secrets.
Our responsibility is to reduce what is collected, enforce access boundaries, maintain the application carefully, monitor meaningful activity, and improve controls as risks evolve.
Clients also remain part of that protection: use a unique password, protect the authenticator connected to the account, and never send private access secrets through email or support messages.
We will explain what the service records, what it deliberately excludes, and how portal access works.